Frequently asked questions

Shoppex Corp is your destination for buying original perfumes wholesale. Discover genuine fragrances from our warehouse in Doral, Miami.

We only sell original perfumes from well-known brands and popular Arabic brands.

All original perfumes feature a control and lot number on their packaging. These identifiers allow you to confirm the product's authenticity. Additionally, our perfumes come with UPC or EAN codes, enabling you to easily verify their genuineness.

We guarantee that every product is 100% original and professionally packed; we document every shipment with photos and videos before dispatch.

If you receive something different from what you ordered because of an error by our warehouse, we review it case by case.

Once the order is handed over to the carrier or courier, responsibility for the transit passes to them: report any damage to the carrier within their claim window and let us know at sales@shoppexcorp.com with photos.

We guarantee that all products sold by Shoppex are 100% original and professionally packed before shipment.

Please note that we do not provide supplier invoices, distribution agreements, or supply chain documentation.

Yes. Please note that a perfume's packaging, bottle design, color, or logo may vary without prior notice. Manufacturers perform periodic updates that do not affect the product's authenticity or performance.

No. Due to the nature of our wholesale operation, all sales are final. We do not accept returns or exchanges for variations or packaging updates made by the manufacturer.

All our sales are final unless the error was made by us.

On orders from $2,500 you get an assigned sales representative. If your purchase is $2,500 or more, leave your details in the site chat (name, WhatsApp, country and where you sell) and a sales representative will write to you on WhatsApp during business hours (Monday to Friday, 9:00 AM – 5:30 PM ET).

You can also call us at +1 786 636 8077 or email sales@shoppexcorp.com.

Create your wholesale account at shop.shoppexcorp.com/register/ and tell us your anticipated monthly purchase. On orders from $2,500, an assigned sales representative follows up with you. For questions before registering, use our contact form or call +1 786-636-8077.

U.S. customers must have a Resale Tax ID, so yes. International clients are not required to have a registered business, but you must be a reseller or seriously intend to resell.

You can check our updated catalog at shop.shoppexcorp.com.

Our inventory is updated approximately every 2 hours to provide the most accurate availability possible.

If you cannot find a product on our platform, it usually means it is temporarily out of stock.

This does not necessarily mean we no longer carry the item. Many fragrances are restocked regularly.

You can quickly find products by searching by product name, brand, or UPC.

Our platform also includes filters such as:

• Fast Shipping
• Top Sellers
• Discounts
• Favorites
• Inspirations

These tools help you discover products faster and manage repeat purchases more efficiently.

Our catalog includes a curated collection of world-renowned Designer brands, exclusive Niche fragrances, and the most popular Arabic perfumes.

Yes. 5 and 10 ml mini perfumes and 30, 50 and 100 ml testers are catalog products at wholesale prices, each with its own filter on the platform (Mini Perfume and Perfume Tester).

The only thing we don't sell are the 2 ml samples some brands send us: we give those away with orders when available.

We are wholesalers and distributors, so we work with wholesale prices that let you earn a good margin when you resell at retail.

Yes, in two ways.

Pricing by order size: the platform applies a better price level to your whole cart automatically from $2,500, and our best level from $10,000 — you see it before submitting.

Shoppex Rewards: on orders of $2,500 or more you earn 0.5% of the full-price merchandise back in dollars (1% from $10,000), credited when the order is completed and usable as payment on DEAL (discounted) products at checkout.

Discounted products are marked DEAL inside the platform (use the Discounts filter).

As suppliers of original perfumes we know their profitability first-hand, and it is very high: they are high-value products that usually attract customers with strong purchasing power.

While Shoppex focuses on wholesale distribution (B2B), you can make retail purchases by visiting our retail store: https://retail.shoppexcorp.com/

Important: Retail orders are delivered to U.S. addresses (and Canada). If you are abroad, you can use your freight forwarder’s address in Miami.

Creating an order with Shoppex is simple:

1. Create your account on our platform.
2. Add your desired products to the cart.
3. Submit your order.
4. Your inventory is reserved for 48–72 hours.
5. A sales representative reviews and confirms availability.
6. You receive a Sales Order.
7. Complete your payment.
8. Once payment is confirmed, your order moves to processing and dispatch.

Orders start at $1,000 USD, at our entry price level. From $2,500 your whole order moves to a better price level, earns Shoppex Rewards and gets an assigned sales representative following up with you; from $10,000 you get our best price level. You can combine different products to build your order.

Yes, and it depends on availability:

• Fast Shipping items (in our warehouse): minimum 2 units per product.
• Back Order items (sourced from our suppliers): minimum 6 units per product.

You can combine different products to build your order.

The price you see on the platform is per unit. Case quantity is how many units come in a full case: the case price is that quantity times the unit price.

You don't have to buy a full case: the minimum per product is 2 units for Fast Shipping and 6 for Back Order.

No.

Shoppex does not offer dropshipping services. Our business model is focused on wholesale distribution for resellers and retail businesses.

Yes.

We provide our commercial invoice for your purchases. However, we do not provide Brand Authorization Letters (LOAs), nor can we guarantee approval to sell on Amazon or other marketplaces.

We are not responsible for:

• Account suspensions
• Section 3 issues
• Authenticity claims
• Brand restrictions

You are responsible for complying with marketplace policies.

Domestic and international bank transfers (wire), credit cards, USDT (ERC20 network only) and Zelle (from the account holder only).

3% for U.S. bank cards.

5% for international cards.

5% for American Express.

The customer is responsible for covering all fees associated with their chosen payment method. For your order to be processed successfully, please ensure that the amount received by Shoppex is exactly the same as the total indicated on your invoice, without any deductions from third parties or intermediary banks.

Yes. For security reasons, credit card payments are currently limited to $5,000 USD per month per client.

As your relationship with us grows, higher limits can be approved based on your purchase history and account performance.

Yes, it's mandatory. You only need to fill it once unless the card changes.

No.

Wholesale prices do not include applicable taxes or payment processing fees.

Credit card processing fees are applied separately, and U.S. customers must provide a valid Resale Tax Certificate to purchase tax exempt.

Yes. Once your order is paid and ready, our warehouse emails you that it is ready for pickup. No appointment needed: come Monday to Friday during business hours. The warehouse is closed on Saturdays and Sundays.

We don't run shipping ourselves — our model is ex works: the sale is complete at our door.

You can pick up at our Doral warehouse, or, within 5 miles of Doral, we deliver in our own truck (free from $5,000, $30 below that).

Anywhere else in the U.S. the shipment is yours: you buy your own label with UPS, FedEx or the carrier you prefer, or you coordinate with your freight forwarder.

If you'd rather not deal with it, once your order is packed we can buy a UPS label on your behalf, at your cost — that's a help, not our service, and the responsibility for the shipment stays with you.

We have no commercial agreement with any courier; we only share information and you have the last word. All sales are final.

Once your order has been delivered to the selected carrier or courier, responsibility for the shipment transfers to the customer.

We carefully document every shipment before dispatch with photos and videos and recommend inspecting your shipment upon arrival and purchasing cargo insurance whenever appropriate.

At Shoppex Corp, we pack products to reinforced standards (double-wall corrugated boxes, added internal protection, and “fragile” labeling).

Once the goods are handed over to the carrier, the risk of loss or damage transfers to the buyer. Therefore, Shoppex Corp is not responsible for any damage, loss, or mishandling that occurs during transportation.

The customer must quickly report any incident to the courier and file the corresponding claim with them; we recommend keeping all packaging and taking photographs. Additionally, please check with your carrier about any cargo insurance available before shipment.

If you would like your order packed into multiple boxes with fewer items per box and with additional protective materials, please request this from your sales representative at the time of order placement (note that this option may affect shipping costs).